Widerrufsrecht
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
How to Start a Return
To start a return, contact us at:
If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at:
info@mygoldenbullets.com
Damages and Issues
Please inspect your order upon reception and contact us immediately if:
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The item is defective
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The item is damaged
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You received the wrong item
We will evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
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Perishable goods (food, flowers, plants)
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Custom products (special orders or personalized items)
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Personal care goods (beauty and hygiene products)
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Hazardous materials
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Flammable liquids or gases
Please contact us if you have questions about your specific item.
We also do not accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to:
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Return the item you have
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Once the return is accepted, place a new order
European Union 14-Day Cooling Off Period
If the merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
The item must be:
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Unused
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In original packaging
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In the same condition received
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With receipt or proof of purchase
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved.
If approved, you’ll be automatically refunded to your original payment method within 10 business days.
Please note that it may take additional time for your bank or credit card provider to process the refund.
If more than 15 business days have passed since your return was approved, contact us at: